Frequently Asked Questions

All orders are shipped by a separate fulfilment company based in the UK so you don’t have to pay any customs fees (shipping costs are included in the final price).

Please note we cannot guarantee orders will arrive in time for Christmas.

Please be extra patient with shipping times during Brexit/Pandemic/Christmas combo. The waiting time for orders to Europe is longer than it used to be (we recommend waiting up to 5 weeks), for the rest of the world – especially to US, South America and remote islands – even longer. Hold on, sip a coffee and your zine will turn up! 😅 

SHIPPING COSTS INCLUDED, ORDERS ARE NOT TRACKED. If you want a tracked delivery, please send us an email and we'll do our best to accommodate your request!

Last but not least, please make sure you write the address correctly, otherwise please send us an email within 24h quoting your order number. 

HOW MANY ISSUES ARE YOU GOING TO PUBLISH?

We aim to publish one issue a year.

DO YOU OFFER A SUBSCRIPTION SERVICE?

Nope, sorry!

DO YOU HAVE A FUNDRAISING PAGE?

No, we don’t: our magazine is self-funded and 100% AD-FREE to give you the best-unbiased content and experience. The best way to support us is by purchasing the zine and sharing it on social media to spread the voice! :)

DO YOU HAVE A STUDIO?

Yes! Tiziana’s studio is based in London (UK) and Piero’s in Amsterdam (The Netherlands). If you want to work with us, feel free to send us an email at marketcafemag@gmail.com – we join forces for the coolest projects.

Feel free to reach out for collaborations or just to say hi!